At My Reverse Beauty, we believe beauty is more than skin-deep—it's about transformation, care, and confidence. Just like your skincare results don’t happen overnight, sometimes your beauty must-have takes a little extra time to arrive.

If you’ve recently placed an order with us and noticed a delay, we want you to know: you're not alone, and we’re with you every step of the way.

What’s Going On?

Due to recent international tariff regulations and customs changes, some packages may be held in customs for up to 90 days before final delivery. While this is completely out of our hands, it’s not out of our sight.

We’re actively tracking all affected shipments and have put a system in place: if your package takes longer than 90 days to arrive, you’ll automatically receive a full refund—no action required on your part. And the best part? Your product will still arrive.

Beauty Takes Time—And It’s Worth It

Think about your favorite skincare product—the one that changed your texture, cleared your tone, or gave you that lit-from-within glow. Did it work overnight? Probably not. But you stuck with it. Why? Because it was worth it.

Our customers don’t just shop with us for a product—they shop for a result. And while shipping delays are frustrating, they don’t change the quality, care, and performance that goes into every item we ship.

Here’s How You Can Stay in the Loop:

• Track your order via the shipping confirmation email

• Contact us anytime with questions or concerns—we're real people behind this brand

• Stay tuned to our blog and social media for real-time updates

We appreciate your patience, your trust, and your belief in the long game—both in beauty and in business.

Remember: the best glow comes from products (and people) worth waiting for.

With love and gratitude,
The My Reverse Beauty Team